Guarantees

At Guruvise, we make sure to provide solid guarantees based on our policies, terms and conditions. All our customers are equally protected by transparent Smart-Match Guarantee

Knowing your rights and guarantees is an important rule, so we encourage all our customers to get acquainted and regularly stay updated with any changes in our policies.

Smart-Match Guarantee

Guruvise holds itself critical responsibility when smart-matching students with their most appropriate tutor.

Since we take this self-assured step into choosing what’s best for you, we guarantee to assign you the appropriate tutor, or we’ll cover the first session for you.

To reflect Guruvise’s confidence in the matching service provided, we will, as a gesture of goodwill, cover an unsatisfied student’s first session.

To qualify for this satisfaction, guarantee, Students must notify Guruvise that they are unhappy with their first session by email or phone within 48 hours of the session’s scheduled finish time, giving their reasons for their dissatisfaction;

Guruvise reserves the right to determine whether a valid claim of dissatisfaction stands and not to make the goodwill payment if the student has failed to comply with any of these terms and conditions.